FAQs about the coronavirus disease (COVID-19) Stay up-to-date on the new coronavirus Want to know the facts about the new coronavirus? Visit the healthdirect website. Want to know specific information about the on the new 2019-nCoV coronavirus, including symptoms, spread, rate of infection, diagnosis and treatment? Visit the healthdirect website. The Symptom Checker guides you to the appropriate healthcare action, updated with information on novel coronavirus. It is also available on the healthdirect app. The following helplines are also available: Call the Coronavirus Health Information Line on 1800 020 080 for people with questions regarding prevention and the spread of coronavirus. Call the healthdirect helpline on 1800 022 222 to speak to a registered nurse who can provide advice when you're not sure what to do — whether you should see a local GP, manage the condition at home or go to an emergency department – available 24 hours a day, 7 days a week. Make informed decisions about your health with healthdirect’s free health app!