Allevia has policies which reflect our position on certain matters relating to governance, management, and service delivery, and procedures which guide our practices.

We are continuously revising our policies and procedures to ensure that they comply as close as possible with the National Disability Standards, the NDIS Terms of Business, and all other relevant laws and regulations. As legislation and standards change and as the needs of our clients change, new policies and procedures will be developed and existing policies and procedures will be reviewed and updated to ensure they continue to meet legislated guidelines, standards, funding requirements, people’s wants and needs, employee needs, and contribute to the improvement of service delivery.

You are encouraged to read these policies and procedures. We welcome feedback about them and their implementation and we use that feedback in our regular reviews of these documents.

It is our commitment to ensure that each aspect of this system is accessible and easy to understand for everyone. We value any suggestions

Our Policies

• Rights
• Participation & Inclusion
• Individual Outcomes
• Feedback & Complaints
• Service Access
• Service Management
• Reconciliation

Procedures

To be completed